SPARKACTIV PRIVACY POLICY

Introduction

SparkActiv respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and store information when you use our website, register interest in our programmes or make bookings.

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Information We Collect

We may collect:

Parent Information
• Name
• Email address
• Telephone number

Child Information
• Name
• Age
• Relevant medical or emergency information
• Attendance details

Website Information
• Website usage information
• Cookies and analytics data

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How We Use Your Information

We use personal information to:
• Respond to enquiries.
• Manage waiting lists and bookings.
• Communicate programme information.
• Provide safe participation in activities.
• Meet legal and safeguarding obligations.
• Improve our services.

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Marketing Communications

If you join our waiting list or opt in to receive updates, we may send information about:
• Camp dates
• Booking releases
• New programmes
• Special offers

You may unsubscribe at any time.

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Legal Basis For Processing

We process personal information under one or more of the following lawful bases:
• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests

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Sharing Information

We do not sell personal information.

Information may be shared where necessary with:
• Payment providers
• Booking systems
• Professional advisers
• Emergency services or safeguarding authorities where required by law

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Data Security

We take reasonable steps to protect personal information from unauthorised access, loss or misuse.

However, no online system can be guaranteed completely secure.

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How Long We Keep Information

We retain information only for as long as necessary to:
• Deliver our services.
• Meet legal obligations.
• Resolve disputes.
• Maintain safeguarding records where appropriate.

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Your Rights

Under UK GDPR, you have the right to:
• Access your information.
• Correct inaccurate information.
• Request deletion of information.
• Restrict processing.
• Object to processing.
• Withdraw consent where applicable.

Requests can be made by contacting us.

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Cookies

Our website may use cookies to improve user experience and monitor website performance.

You can control cookies through your browser settings.

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Contact

For privacy-related enquiries:

SparkActiv
Email: hello@sparkactiv.co.uk

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Updates To This Policy

We may update this policy from time to time.

The latest version will always be available on our website.